Age Concern Hackney Coldline

Increased fuel prices over the last 3 years saw the average domestic gas bills rise by 94% and the average electricity bills by 60%. Many people have struggled to pay their fuel bills. Energy prices are showing signs of reducing so it is important to seek advice so you can get better deals on your energy bills! The winter can be a difficult time for all and can create particularly problems for vulnerable groups in our community (older people, people with long term illness and families with children under five).

Many vulnerable groups are at risk from the cold and are more likely to suffer with coughs, colds and influenza. The flu virus attacks the cells in the respiratory tract. Flu symptoms can hit you suddenly and severely, they usually include fever, chills, headaches and aching muscles. It’s advisable to seek advice from your GP and to get a flu jab to help protect you. If you require more information contact NHS Direct 0845 4647 or NHS Direct.

The Project has trained energy advisers who will be able to offer a free confidential and independent advice if you have problem relating to:

• Drink plenty of water or fruitjuice even if you are not thirsty – but try to avoid alchohol, tea and coffee.
• To cool down wash or splash yourself frequently in cool water.
• At home keep curtains or blinds partially closed to keep out the sunlight but keep windows open and allow air to circulate.
• Indoors try to stay in the coolest room & use a fan if you have one.
• Avoid strenuous activity & don’t go outside in the hottest part of the day.
• When outside – stay in the shade, wear a hat & loose clothing and use sun cream.
• If you have any unusual symptoms like cramp, weakness or problems sleeping contact:
  - your doctor or
  - pharmacist or
  - NHS Direct on 0845 4647.

If you need help or advice please contact Age Concern Hackney Coldline project (020 7241 2299).

You can use Coldline if you live in Hackney and are one of the following:

• Of pensionable age or older.
• Someone with a disability or long term illness.