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Welcome to Age Concern Hackney

Working with and for older people in Hackney

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Coldline

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Contacting Coldline costs you nothing, we can help by:

 

  • Providing you with a Benefits Check
  • Helping to identify whether you are entitled to any Energy Grant/s from the national Warm Front Scheme or the Local Warmth & Security Grant administered by Hackney Grants Department
  • Provide you with energy advice to help reduce your future fuel bills before they become a problem!
  • Provide information about the Priority Service Register with your fuel supplier and how this could benefit you – after all it’s free!

Q.  Who can use the Coldline Project?

A.  You can use Coldline if you live in Hackney and are aged 60 plus

 

Emergency Coldline Phone 020 7241 2299 

Call us free on  0800 917 9830 (9.30 to 5.00pm Monday to Friday)

 

Look at our factsheets for more Information click on the link:

Energy Advice pdf

Hypothermia pdf

Keeping Mobile pdf

Paying for Heat pdf

Eating well.pdf

Where to get help pdf

Consumer Focus website might also address your query click   Link to Consumer Focus

 

Direct Line to Coldline case workers  020 7241 5905 / 020 7241 5907

Emergency Line 020 7241 2299 (Nov to March open 24 hours)

                                                         (April to October open 9.30 till 5)  

Minicom     020 7683 0083

Coldline contact email 

Fax:   020 7249 0339

Age Concern Hackney
22 Dalston Lane
London
E8 3AZ